Refund Policy

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Last Updated: 17/02/2025

1. Product Nature and Delivery

  • Neuro Manual is a digital product comprised of Notion templates, guides, and associated materials designed for use within the Notion application.

  • Upon successful payment, you will receive immediate access to Neuro Manual via email. This constitutes the delivery of the product.

  • It is your sole responsibility to ensure the accuracy of the email address provided during purchase and to contact our support team at theneuromanual@gmail.com if you do not receive access credentials within 24 hours of purchase.

2. No-Refund Policy

  • All sales are final and non-refundable once access to Neuro Manual has been granted.

  • We do not offer refunds under any circumstances, including, but not limited to:

    • Complexity of use or perceived learning curve.

    • Changes of mind or buyer's remorse.

    • Features not aligning with personal expectations.

    • Availability of similar products elsewhere.

    • Technical difficulties or incompatibilities with your devices, software, or Notion workspace setup.

    • Lack of time or motivation to utilize the product effectively.

    • Any other reason once access to Neuro Manual has been granted.

3. Intellectual Property Rights

  • Neuro Manual is licensed, not sold, to you for personal, non-commercial use only. This is an annual subscription.

  • You may not share, resell, distribute, or transfer access to Neuro Manual.

  • Any unauthorized sharing or distribution of the template, content, or access credentials is strictly prohibited and constitutes a breach of this agreement.

4. Technical Requirements and Compatibility

  • You are solely responsible for ensuring you have the necessary hardware, software (including a working Notion account), and technical proficiency required to access and utilize Neuro Manual.

  • We do not guarantee compatibility with all devices or systems, and no refunds will be issued for technical incompatibility or your inability to properly configure Notion.

5. Support and Assistance

  • We provide reasonable support for questions related to the correct usage of Neuro Manual, such as where to duplicate sections.

  • Support requests are handled on a reasonable effort basis and may be subject to response time limitations.

  • Our provision of support does not alter or affect our strict No-Refund Policy.

  • We reserve the right to limit or refuse support in cases of abuse, harassment, or unreasonable demands.

6. Payment and Chargebacks

  • By purchasing Neuro Manual, you expressly agree not to initiate any chargeback or payment dispute with your bank or payment provider.

  • Any attempt to file a chargeback or payment dispute will be considered a breach of this agreement and may result in legal action.

  • You agree to contact us directly with any legitimate concerns or technical issues before involving any payment providers.

  • Fraudulent chargeback attempts will be reported to relevant authorities.

7. Acknowledgment

  • By completing your purchase of Neuro Manual, you expressly acknowledge, represent, and warrant that you have carefully read, fully understood, and unequivocally agree to all terms and conditions outlined in this Refund Policy without any reservation whatsoever.

You also understand that:

  • You are purchasing digital content.

  • You are following the user-friendly interface to follow through with the user manual.

  • You are not guaranteed all the terms will meet your needsa

8. Legal Rights

  • These terms do not affect your statutory rights where applicable law prohibits such limitations.

  • You and we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation

  • You agree to be responsible for any reasonable legal fees (as defined by your respective jurisdiction), the provider may pay to collect its debt